Is your agency able to fulfil all your requirements as opposed to just the simple to fill roles? Can you rely on them to be able to support you across all areas of the business? If the answer is no then you are not alone!
We have recently had a number of conversations with a number of well-known recruitment agency users across the UK whose current agencies were struggling with fulfilment.
It really resonated with us because for the last few weeks our Operations teams have not only been successfully fulfilling every booking from our existing client base, but have also been backfilling the ‘harder to fill’ roles that other agency suppliers apparently cannot seem to manage within their client base.
A Recruitment ‘Partner’ Should Be Just That – a Partner!
Here at CSP Recruitment we often talk to prospective clients who have partnered with one recruitment agency for several years. It still surprises us to hear that whilst those agencies enjoy the profits of providing large amounts of low skilled workers, they have less of an appetite for the not-so-easy provision of higher-skilled workers such as FLT drivers, PPT operators, etc.
Consequently, despite spending large amounts with their preferred agency, the client is forced to engage with several other agencies to source these higher skilled workers, entailing multiple phone calls, time-consuming co-ordination and the checking/signing of several contracts.
At CSP we believe that if you are good enough to award your business to us on a preferred basis, you shouldn’t have to cast around elsewhere for the more difficult to find workers.
Reliable, Responsive & Attentive
So if you do commit to us, we will always provide these higher-skilled workers, at the quoted charge rate, whatever it actually costs us to find and pay them. Even if we lose money on the bookings – we consider it a loss leader in return for your commitment to us.
This is all part of the reliable, responsive and attentive service that all of our committed clients enjoy. You’d think your current agency would do the same wouldn’t you, rather than just creaming off the easy business and abandoning you to sort out the harder bits? We can even help make sure that any transition across to us is simple, without disruption to production or operations.
And in view of our verified fulfilment rate of 99.3% in 2019, it’s hardly surprising that not a single one of our clients has needed to source any additional staff from another supplier throughout the COVID crisis.
Would you like to partner with an agency that has your best interests at heart? Someone you can rely on for not just the simple to fill roles, but the more highly skilled roles too?
